Resilient MDR

Resilient MDR Capabilities

Our Resilient MDR is a combination of a 24/7 MDR service, powered by Artificial Intelligence, and on-demand proactive services. This Ackcent experience-based approach enhances our clients' resilience.

24/7 Detection and Response

Detect and respond to security incidents in real time. Our ACKTION™ methodology reduces downtime and business disruption.

Rapid Incident Response

Security incidents can occur at any time. Immediate response is crucial to mitigate their impact.

Early and Proactive Threat Detection

Understanding your digital behavior is key. Custom use cases that match your company risks ensure valuable detection.

Centralized Managed Protection

Technology alone does not ensure adequate risk management. Our SOC experts handle events as an extension of your security team.

Regulatory Compliance

The Resilient MDR service drives conformity. It becomes essential to pass regulations and directives like ISO 27001, NIS2 and DORA.

Service Delivery Management

We aim to create a trustworthy relationship. Your SDM provides ongoing actionable information to improve your security posture.

24/7 Protection tailored to your company's needs

We offer different levels of Resilient MDR bundles to augment your existing security resources —based on your company’s cyber-resilience maturity status.

Essential

Customers looking for quick protection

What’s Included

Managed EDR

Resilience Assessment

Incident Handling 24/7 by ACKCERT

Standard

Elevate detection capabilities and implement proactive activities

Adds to Essential:

NextGeneration-SIEM platform with  primary sources EDR, Mail, AD & Cloud

VIP Awareness

IT or Cloud Architecture Assessment

Access to a Sevice Delivery Manager

Advanced

Expand and enhance for improved resilience

Adds to Standard:

Auxiliary sources FW, WAF, NDR

IT & Cloud Architecture Assessment

End User Awareness

Infrastructure Pentesting or Code Review

Nominal Service Delivery Manager

Resilient MDR

24/7 Managed Detection & Response

Selected sources

EDR

Primary ¹

Primary & Auxiliary ²

Digital Forensics & Incident Response ACKCERT

Advisory

Resilience Assesment

IT or Cloud Architecture Assessment

IT & Cloud Architecture Assessment

Training

VIP Awareness

Exposure

Infrastructure Pentesting OR Code Review

1. Primary: EDR, Active Directory / EntraID, Mail and Public Cloud – AWS, Microsoft Azure, Google Cloud Platform
2. Auxiliary: Firewall, WAF and NDR

View all the features

MDR

EDR Management & Licenses¹

OpenXDR Cloud Platform

Client Portal

Soruces Correlation

1-year of Logs Retention

Custom Use Cases

Customer success

Action Plan Reports

Monthly Service Review

Nominal Service Delivery Manager

MITRE ATT&CK Coverage Matrix

Annual Meet & Review with Ackcent Leadership

1. EDR: We offer both the management and the licenses acquisition. If you already count with your licenses, just tell us!

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What our clients say

"Ackcent has been our partner in cyber intelligence, cyber resilience, monitoring and day-to-day cybersecurity governance since 2017."

Benito Cerrillo

Chief Information Officer

“Feeling this cybersecurity team with us, providing proximity and peace of mind due to their professionalism, lets us focus on our thing, our business.“

Ricard Marí

Chief Information Officer

"Having a cyber-attack management plan in place is key: restoring and maintaining the composure, hope and focus of the frontline team (internal and external [ACKCENT]) is imperative."

Juan Nuñez

Chief Information Officer

"We chose Ackcent as our exclusive IT Security Partner 4 years ago; their experience and focus in this strategic subject for our company were key factors for the choice. Security is not a nightmare any more at Mutual Medica!"

Quique Pallarés

Chief Information Officer

"The Technical Security Office with Ackcent has helped us move from simply reacting to security incidents to preventing them."

Cristian Medrano

Chief Information Security Officer

"Ackcent's services provide us with a dedicated team of 24/7 cyber security experts for incident prevention and management, and assist us in the management and operation of the system."

Juanjo Canals

Chief Information Security Officer

“Managing cyber risks is hard, it requires a lot of knowledge, dedication, team, proactive vision and, above all, fast response. We choose Ackcent not based on demos and words, but on specific facts that allow us to continue our activity."

Mihai Maximenco

IT Director

"Implementing their MDR solution has allowed us to focus on our core business, knowing that our security is in expert hands, and their strategic vision of security aligned with our business objectives has been transformational. They have proven to be a true partner in our success."

Oriol Delgado

Director Sistemas de Información

“The security concept is intrinsic to MGS as an insurance company and we require our partners our same values: commitment, closeness, and quality. For this reason, Ackcent is collaborating with us since 2015 to improve the control and mitigation of cyber risks.”

Silvia Monleón

CISO

"We rely on Ackent to perform attack simulations on some of our public applications. Both the detailed reports and the practical recommendations they provide after each simulation have been very useful for our security strategy. We are now better prepared to deal with real threats."

Sergi Teixidó

Head of Infrastructure and Platform

Protect your business 24/7

Our Management Detection & Response service is enhanced by additional services

Certifications, memberships and methodologies

Resilient MDR Capabilities

24/7 Detection and Response

Rapid Incident Response

Early and Proactive Threat Detection

Centralized Managed Protection

Regulatory Compliance

Service Delivery Management

24/7 Protection tailored to your company's needs

Essential

Standard

Advanced

Why do other organizations choose Ackcent?

24/7 Security from Spain and Mexico

Advanced Cybersecurity Solutions

Quality Assurance Program

What our clients say

Managed Detection and Response

Our Services

Exposure

Advisory

Training