Cookie policy ACKCENT.COM

1. What is a cookie?

A cookie and/or similar technologies are files that store and recover information while you browse. Those technologies are commonly used for very different purposes, such as identifying you as a user, obtaining information about your browsing habits or customizing the way the content is displayed. The specific uses we make of these technologies are described at the end of the table in the following section.

2. What type of cookies do we use?

Depending on the entity, purpose or period of time while the data obtained through the cookies is processed, this website may use:

a) According to the owner:

  • First party Cookies: sent to user’s device from a computer or domain managed by the website owner which provides the service requested by the user.
  • Third-party Cookies: sent to user’s device from a computer or domain that is not managed by the website owner but another entity that processes the data obtained from the cookies.

b) According to its purpose:

  • Technical Cookies: They allow users to navigate through the website and use the different options and services available, such as by controlling traffic and data communication, managing the purchase purpose of an order or implementing security features while browsing.
  • Personalization Cookies: They enable storing user information so that they can access the service with certain caracteristics that may differentiate their experience from other users, such as language settings, the number of results displayed as they perform a search, specific service appearance or content based on the type of browser from which the service is accessed or regional settings for the place from which the service is accessed.
  • Analytical Cookies: They allow tracking and inspecting user behavior on websites. The information collected by this type of cookies is used for measuring activity on websites, applications or platforms and for compiling user navigation profiles in order to introduce service improvements based on usage data.
  • Marketing Cookies: they allow the effective management of advertising spaces on service provider’s website. They allow ads to be tailored to what is relevant to the user and avoid displaying repeated ads.
  • Behavioral advertising: they allow website editors to efficiently manage advertising spaces that might be added to a website, application or platform from where the service is provided. Those cookies keep information on user’s behavior in order to develop a specific profile obtained by continuously tracking browsing habits and display targeted ads based on it.
  • Cookies from external social networks: they are used so that users can interact with content published at different social platforms (for example, Facebook). The cookies are also used by those third parties for behavioral advertising, analysis, monitoring, market research and other purposes described on their own terms of use.

c) According to the period of time they remain active:

  • Session Cookies: they are designed to collect and store data while users navigate the website. They are commonly used to store information that is only useful for providing a single-use service requested by the user (for example, a list of purchased products) and get deleted as the session is closed.
  • Persistent Cookies: they are stored on the device and can be accessed and processed by the owner of the cookie for a given length of time defined by them. That lifespan could last from a few minutes to many years.

ACKCENT uses the following cookies:

Name Provider Type Purpose Validity
JSESSIONID New Relic, Inc. Technical Preserves users states across page requests. Session
_icl_visitor_lang_js ACKCENT Personalization Saves the user’s preferred language on the website. 39 days
MessagesUtk ACKCENT Personalization Stores a unique ID string for each chat-box session . This allows the website-support to see previous issues and reconnect with the previous supporter. 1 year
wpml_browser_redirect_test ACKCENT Personalization Saves the user’s preferred language on the website. Session
jserrors/1/f9d051f404 New Relic, Inc. Analytical Records web site’s speed and performance. This function can be used in context with statistics and load-balancing. Session
events/1/# New Relic, Inc. Analytical Records web site’s speed and performance. This function can be used in context with statistics and load-balancing. Session
uvc AddToAny LLC Analytical Updates the counter for the web site’s social sharing features. 1 day
paddlejs_campaign_referrer ACKCENT Analytical Tracks campaigns referrers for visitors. 30 days
paddlejs_checkout_variant ACKCENT Analytical Integrate social networks on the website 3 months
__hmpl HubSpot, Inc. Marketing Collects information on user preferences and/or interaction with web -campaign content ”“ This is used on CRM-campaign-platform used by web site owners for promoting events or products. Persistent
__hssc ACKCENT Marketing Collects statistical data related to the user’s web site visits, such as the number of visits, average time spent on the web site and what pages have been loaded . The purpose is to segment the web site’s users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. 1 day
__hssrc ACKCENT Marketing Collects statistical data related to the user’s web site visits, such as the number of visits, average time spent on the web site and what pages have been loaded . The purpose is to segment the web site’s users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. Session
__hstc ACKCENT Marketing Collects statistical data related to the user’s web site visits, such as the number of visits, average time spent on the web site and what pages have been loaded . The purpose is to segment the web site’s users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. Session
__ptq.gif HubSpot, Inc. Marketing Sends data to the marketing platform Hubspot about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. Session
embed/v3/counters.gif 

 

 HubSpot, Inc. Marketing Collects information on user preferences and/or interaction with web -campaign content ”“ This is used on CRM-campaign-platform used by web site owners for promoting events or products. Session
HUBLYTICS_EVENTS_53 HubSpot, Inc. Marketing Collects data on visitor behaviour from multiple web sites, in order to present more relevant advertisement ”“ This also allows the web site to limit the number of times that they are shown the same advertisement. Persistent
hubspotutk ACKCENT Marketing Keeps track of a visitor’s identity. This cookie is passed to the marketing platform HubSpot on form submission and used when de-duplicating contacts. 1 year
IDE Google LLC Marketing Used by Google DoubleClick to register and report the web site user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year 

 
pagead/1p-user-list/# Google LLC Marketing Used by Google to register and report the web site user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. Session
test_cookie Google LLC Marketing Used to check if the user’s browser supports cookies. 1 day

3. How to manage cookies?

Users have the option to allow, block or delete cookies installed on their devices through its configuration panel.

Users also have the option to allow, block or delete cookies installed on their devices by managing browser settings. Please refer to your browser’s instructions and manuals for more information:

Please note that disabling cookies could modify the behavior of the website. In case of blocking the usage of cookies in your browser’s settings, it’s possible that some services or features of the website may not work properly.

Please note that you can revise the different cookies that you allow by modifying your preferences here.

4. Updating the cookie policy

ACKCENT may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.